At Sensory Scoops, every order is handcrafted and carefully packed before it leaves our studio.
Processing Time
Orders are typically processed within 2–4 business days.
During product launches, holidays, or periods of higher order volume, processing may take a little longer. If there is ever a significant delay, we'll let you know as soon as possible.
Shipping
We currently ship within the United States.
Orders are shipped using trusted carriers such as USPS and UPS. The carrier selected may vary depending on your order and destination.
Once your order ships, you'll receive an email with tracking information.
Packaging
Every order is packed by hand with care to help ensure it arrives ready for sensory play.
Whenever reasonably possible, we choose packaging materials that balance protecting your order with reducing unnecessary waste.
Shipping Issues
If your package arrives damaged or you experience a shipping issue, please contact us within 7 days of delivery. We'll do our best to make it right.